Update on my broken axle

Discussion in 'Ford Raptor Mechanical Problems and Questions' started by whtrapta, Nov 23, 2010.

  1. whtrapta

    whtrapta Ford Raptor Forum - Ford Raptor Club

    Joined:
    May 27, 2010
    Messages:
    905
    Likes Received:
    28
    Trophy Points:
    0
    Location:
    Bolivar, MO
    Vehicle?:
    2010 SVT Raptor
    Color?:
    Oxford White
    Engine:
    5.4L
    Your Gender?:
    Male
    Went to the dealer today, the damage is about $6000 in parts! The only thing that survived was the right axle. The dif, brakes, left axle, housing, its all scrap! The dif has the other part of the axle stuck inside of it. Still waiting on ford to give a price on a whole rear assembly so it can be sent down. So if your going to break an axle do it while the warranty is still valid!
    [​IMG]
     
  2. asib2

    asib2 New Member

    Joined:
    Oct 15, 2010
    Messages:
    65
    Likes Received:
    1
    Trophy Points:
    0
    Location:
    Las Vegas
    Vehicle?:
    2010 Ford Raptor
    Color?:
    Oxford White
    Engine:
    5.4L
    Your Gender?:
    Male
    Ohhhh damn. That's good you still under warranty
     
  3. whtrapta

    whtrapta Ford Raptor Forum - Ford Raptor Club

    Joined:
    May 27, 2010
    Messages:
    905
    Likes Received:
    28
    Trophy Points:
    0
    Location:
    Bolivar, MO
    Vehicle?:
    2010 SVT Raptor
    Color?:
    Oxford White
    Engine:
    5.4L
    Your Gender?:
    Male
    Got a call from ford this morning. After 8 days of sitting at the dealer, they finally found the price of the rear end! They ordered it but don't know how long it will take. He said all of Fords management is aware of the problem and put an emergency rush on it!
     
  4. Raptor62

    Raptor62 Ford Raptor Forum - Ford Raptor Club Military

    Joined:
    Feb 4, 2010
    Messages:
    671
    Likes Received:
    11
    Trophy Points:
    0
    Location:
    Rhineland, MO
    Color?:
    Molten Orange
    Engine:
    6.2L
    The sounds like good news. At least you will have all the latest parts and hopefully it won't happen again. It sounds like the dealer is trying hard to take care of it for you. Keep us posted on the progress.
     
  5. Jmc2010

    Jmc2010 Member

    Joined:
    Jun 17, 2010
    Messages:
    351
    Likes Received:
    9
    Trophy Points:
    0
    Vehicle?:
    2010 orange raptor
    Color?:
    Molten Orange
    Engine:
    6.2L
    Your Gender?:
    Male
    How did this happen? Is this a known problem with raptor?

     
  6. whtrapta

    whtrapta Ford Raptor Forum - Ford Raptor Club

    Joined:
    May 27, 2010
    Messages:
    905
    Likes Received:
    28
    Trophy Points:
    0
    Location:
    Bolivar, MO
    Vehicle?:
    2010 SVT Raptor
    Color?:
    Oxford White
    Engine:
    5.4L
    Your Gender?:
    Male
    Ya this dealer in bolivar is amazing, no other word for it. I went back a few days ago and the loaner they had was like a 1976 f150 or a green town car, so they felt bad me bringing in a raptor and giving me that so they gave me a 2006 five hundred right off the lot. No papers to sign, nothing.

    It broke when i was in a power slide in the sand. Ford had such a problem with my truck trying to get the parts that the guy who designed the rear end of the raptor came down to look and said that it shouldn't happen and my axle was flawed. So everything is replaced from the driveshaft back, so brakes, axles, housing, diff, wiring, everything.
     
  7. Jmc2010

    Jmc2010 Member

    Joined:
    Jun 17, 2010
    Messages:
    351
    Likes Received:
    9
    Trophy Points:
    0
    Vehicle?:
    2010 orange raptor
    Color?:
    Molten Orange
    Engine:
    6.2L
    Your Gender?:
    Male
    thanks hopefully everything will be back to new soon.

     
  8. CineSLR

    CineSLR Member

    Joined:
    Feb 20, 2010
    Messages:
    581
    Likes Received:
    9
    Trophy Points:
    0
    Location:
    New Orleans, LA
    Vehicle?:
    2011 Raptor SCrew
    Color?:
    Tuxedo Black
    Engine:
    6.2L
    Your Gender?:
    Male
    wow, glad they are taking good care of you. That would be one serious bill! I wonder if this has anything to do with the "quality control" hold up on the '11s.
     
  9. whtrapta

    whtrapta Ford Raptor Forum - Ford Raptor Club

    Joined:
    May 27, 2010
    Messages:
    905
    Likes Received:
    28
    Trophy Points:
    0
    Location:
    Bolivar, MO
    Vehicle?:
    2010 SVT Raptor
    Color?:
    Oxford White
    Engine:
    5.4L
    Your Gender?:
    Male
    Ford called again. The assembly is located and should arrive on the 1st. Then its a one day thing to put it on. Not as soon as i was wanting but not too bad.
     
  10. Raptor62

    Raptor62 Ford Raptor Forum - Ford Raptor Club Military

    Joined:
    Feb 4, 2010
    Messages:
    671
    Likes Received:
    11
    Trophy Points:
    0
    Location:
    Rhineland, MO
    Color?:
    Molten Orange
    Engine:
    6.2L
    It sounds like Ford is taking good care of you. Glad to hear all is going well. Are you ready for another run to St. Joe Park?
     
  11. whtrapta

    whtrapta Ford Raptor Forum - Ford Raptor Club

    Joined:
    May 27, 2010
    Messages:
    905
    Likes Received:
    28
    Trophy Points:
    0
    Location:
    Bolivar, MO
    Vehicle?:
    2010 SVT Raptor
    Color?:
    Oxford White
    Engine:
    5.4L
    Your Gender?:
    Male
    haha IDK about that
     
  12. TerryW

    TerryW Member

    Joined:
    Oct 2, 2010
    Messages:
    474
    Likes Received:
    8
    Trophy Points:
    18
    Location:
    Middle, Tn
    Vehicle?:
    Ford Raptor
    Color?:
    Oxford White
    Engine:
    6.2L
    Your Gender?:
    Male
    That's good news!!!
     
  13. trolls56

    trolls56 Active Member

    Joined:
    Feb 20, 2010
    Messages:
    1,067
    Likes Received:
    26
    Trophy Points:
    0
    Location:
    North Sioux City,SD
    Vehicle?:
    2010 Ford Raptor
    Color?:
    Blue Flame
    Engine:
    6.2L
    Your Gender?:
    Male
    That sounds great. I doubt any of the other truck manufactures would send the guy that designed the part to come look at it. Just a another reason I'm glad I bought a Ford.
     
  14. TerryW

    TerryW Member

    Joined:
    Oct 2, 2010
    Messages:
    474
    Likes Received:
    8
    Trophy Points:
    18
    Location:
    Middle, Tn
    Vehicle?:
    Ford Raptor
    Color?:
    Oxford White
    Engine:
    6.2L
    Your Gender?:
    Male
    You got that right!!:smiley_thumbs_up:
     
  15. Raptor62

    Raptor62 Ford Raptor Forum - Ford Raptor Club Military

    Joined:
    Feb 4, 2010
    Messages:
    671
    Likes Received:
    11
    Trophy Points:
    0
    Location:
    Rhineland, MO
    Color?:
    Molten Orange
    Engine:
    6.2L
    Any updates on this?
     
  16. whtrapta

    whtrapta Ford Raptor Forum - Ford Raptor Club

    Joined:
    May 27, 2010
    Messages:
    905
    Likes Received:
    28
    Trophy Points:
    0
    Location:
    Bolivar, MO
    Vehicle?:
    2010 SVT Raptor
    Color?:
    Oxford White
    Engine:
    5.4L
    Your Gender?:
    Male
    It was all replaced and put on yesterday. Brand new whole rear end. Axle, brakes, casing, everything. Now my problem is my shock. The right rear blew out at the park too i guess, but because my rock guard was cracked and has a chunk missing, the service manager is blaming it on me! He claims that whatever broke the guard must have hit the shock and broken it. The guard was broken back in June and the shock just now broke... so... he called ford saying it was my fault and isn't covered. Well we called ford and explained what REALLY happened. They understood and it should be covered but because the service manager said it would be my fault, its up to him. So we will be having a nice talk with him tomorrow morning.
     
  17. gotSVT

    gotSVT Member

    Joined:
    Mar 25, 2010
    Messages:
    183
    Likes Received:
    1
    Trophy Points:
    0
    Location:
    So IL
    Vehicle?:
    2010 Ford Raptor
    Color?:
    Molten Orange
    Engine:
    6.2L
    Your Gender?:
    Male
    Tell him that you have nothing to do all day every day but call people and complain about his (lack of) service. The GF got GM to buy back her busted Chevy a few years ago. They will take care of it if you make enough noise. At some point the amount of pain you cause is greater than the price of the shock (which the dealer doesn't even have to pay for).
     
  18. Raptor62

    Raptor62 Ford Raptor Forum - Ford Raptor Club Military

    Joined:
    Feb 4, 2010
    Messages:
    671
    Likes Received:
    11
    Trophy Points:
    0
    Location:
    Rhineland, MO
    Color?:
    Molten Orange
    Engine:
    6.2L
    Wow...one day of fun and a month of downtime. That is not a good record. I don't see how a rock could break a shock. I would think that when the truck hit the rut, the rear end shifted and placed stress on the shock. At least you'll have a new rear end.
     
  19. whtrapta

    whtrapta Ford Raptor Forum - Ford Raptor Club

    Joined:
    May 27, 2010
    Messages:
    905
    Likes Received:
    28
    Trophy Points:
    0
    Location:
    Bolivar, MO
    Vehicle?:
    2010 SVT Raptor
    Color?:
    Oxford White
    Engine:
    5.4L
    Your Gender?:
    Male
    Well 40 days after it was dropped at the dealer, its finally done! Ticket was $7300 and it cost me $0. New rear axles, new housing, new diff, new brakes in rear, new calipers, new rear shock, and new rock guards.
     
  20. Raptor62

    Raptor62 Ford Raptor Forum - Ford Raptor Club Military

    Joined:
    Feb 4, 2010
    Messages:
    671
    Likes Received:
    11
    Trophy Points:
    0
    Location:
    Rhineland, MO
    Color?:
    Molten Orange
    Engine:
    6.2L
    I know it took a while but at least it is done. Just in time for Christmas and snow. I guess you can say that was a good Christmas present.
     

Share This Page