Sounds like "My Key" has been activated on the key you are using. If you have a second key, start your truck with the second key, go to the settings menu , and see if it is a " Admin Key " . If it is, follow the steps to delete My Key settings on all keys. The instructions are also in your owners manual. If you do not have a second key or neither key is an Admin key, any Ford or Lincoln dealer can delete the My Key setting. The dealership I work at charges $ 55.