Do not remove or unbolt anything. Sometimes body shops need the items to remain on so as to keep the frame horns, etc. from moving when the support pieces are removed. Did the bed contact the cab?
Yes it doesn't take much to get into big bucks. Had a high school kid back into the right front bumper in a parking lot. He left a note on the windshield with $50 saying it ought to cover it. New bumper, bumper trim painted, replacement driving lights cost $4300.Feel your pain. My Raptor has been in the shop for weeks. Also hit left side rear, from pics it would look pretty minor, but it is nearly $13K in damage.